We endeavour to get your product delivered to you as soon as possible.
You can trust that your order will be quickly processed and safely delivered.
We Ship to Over 180 Countries Including, U.S.A, U.K, Canada, Australia, New Zealand, Italy, Spain, France, Germany, Russia, Brazil and Many More!
The processing time for orders is 1-3 business days. Once shipment is already loaded on the plane, estimated delivery is 7-10 business days for United States and 10-14 business days internationally.
Please take note that there are some unforeseen circumstances such as customs delays that we are unable to control on our end as well as, factors such as weather & holidays may also have an impact on the delivery time.
Although our fulfillment house is located in America, some of our specialty items are located in other countries such as Australia, Germany, United Kingdom and China.
When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination.
Please note that placing an order with us does not cover any potential customs taxes or duties that your country may impose on incoming packages. It is your responsibility to handle these charges. If you need clarification on the rates, kindly get in touch with your country's customs office.
Important: NOVELLE cannot be held accountable for any delays caused by the customs clearance process in the destination country. The timing of releasing your package rests solely with the customs authorities, and we lack control in this matter.